Emma Aesthetica – Privacy Policy
Effective Date: October 2025
At Emma Aesthetica, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our clinic, services, website, or social media.
- Information We Collect
We may collect personal information such as:
- Name, contact details (phone, email, address)
- Date of birth
- Medical history and treatment information relevant to your care
- Payment details when booking services
- Social media handles if you contact us via Instagram, Facebook, or other platforms
- How We Use Your Information
Your information is used to:
- Provide safe, personalised cosmetic and skincare treatments
- Confirm and manage bookings or appointments
- Send appointment reminders, updates, or promotional offers (where consent is given)
- Maintain accurate treatment records in compliance with health regulations
- Improve our services, website, and client experience
- Storage & Security
- All client records are stored securely, either electronically or in locked files.
- We implement reasonable safeguards to protect against unauthorised access, misuse, or disclosure.
- We retain client records for the time periods required under Australian law.
- Sharing Your Information
We do not sell your personal data. Your information may only be shared with:
- Medical professionals involved in your treatment (with your consent)
- Third-party service providers such as booking systems or payment processors, under strict confidentiality
- Authorities if legally required
- Marketing & Communications
With your consent, we may send you clinic updates, offers, and treatment information.
You may opt out at any time by following the unsubscribe link or contacting us directly.
- Your Rights
You have the right to:
- Access or request a copy of your personal information
- Update or correct your details
- Withdraw consent for marketing communications
- Request deletion of your records, subject to legal requirements
- Contact Us
If you have any questions about this policy or how your information is handled, please contact:
Emma Aesthetica
0408377859
emmaaesthetica@gmail.com